Management

Pre-opening

Management Duties

  • • Prepare brand required site-specific information for Data Pak, Property Management System, and Central Reservations System.
  • • Establish and set up accounting, property management, credit card processing and pre-reservations system.
  • • Establish vendor service contracts as needed, [i.e. Landscaping, snow removal, food service, pest control and sanitation pickup].
  • • Identify sales targets for group sales effort.
  • • Prepare operating budget for once the hotel opens.

Ending Construction

Pre-opening

  • • Responsible for accepting all orders for FF&E and OS&E
  • • Organize and finalize set-up for hotel opening.
  • • Help with screening process for hiring staff.
  • • TRAINING – GM, engineering, and head housekeeper will take place in our award-winning Microtel in Georgetown, Delaware. GM training will last at least 30 days. (The Georgetown Microtel was the winner of the 2016 and 2019 Microtel of the Year Award and the 2016 Wyndham Hotel of the Year.)
  • Train all employees on company policies and hotels systems, management expectations and job duties.

Training

Staffing

Employment hiring, including "Griff tests" to determine proper fit

Pre-Opening Management Training

  • • General Manager
  • • Assistant Manager
  • • Executive Housekeeper
  • • Chief Engineer
  • • Sales Training
  • • Revenue Mangement

Front Desk training

How we created the #1 Hotel in The Wyndham brand out of 8,500+ properties in under 2 years

Housekeeping training

Only Wyndham Hotel to receive three consecutive QA scores of 100%

Opening

  • • Set and manage room rates
  • • Prepare overall hotel marketing plan for individual and group sales
  • • BMA will be on-site for the cutover from construction to pre-opening to opening

Post Opening

Management, Operations, and Marketing

  • • Provide hotel with management oversight
  • • Set up hotel accounting with a third party
  • • Provide daily/weekly/monthly reports to ownership

Rate Management

One of the Highest ADR's in Microtel Brand

Form a working, open relationship with ownership

Yearly Budgeting

Ownership Controlled Accounting